Hi, I have a 2021 Freelance Plus license and have Trados installed on two computers. I purchased a new computer recently but can't seem to deactivate one of my licenses so I can transfer it to the new computer. I tried deactivating offline but keep getting an error message. Any suggestions or help would be appreciated!
Jeff Staflund We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00665349 .
Paul Filkin | RWS Group
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Thank you, Paul. My license was reset and I was able to transfer it.
Thank you, Paul. My license was reset and I was able to transfer it.
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