After a hard disc fail I am not able to return the licence in order to activate it on my new computer (Studio 21, activated 13.1.2021). Can anyone help me? Thank you very much!

After a hard disc fail I am not able to return the licence in order to activate it on my new computer (Studio 21, activated 13.1.2021). Can anyone help me? Thank you very much!
Margret Orf We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00665364 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Margret Orf We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00665364 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub