The version I bought has not expired yet, but when I try to open it I get an error message saying that I need a license reset.
I have to use it today, I need help ASAP
Thanks.

The version I bought has not expired yet, but when I try to open it I get an error message saying that I need a license reset.
I have to use it today, I need help ASAP
Thanks.
Sabrina Matt We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00667290 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Sabrina Matt We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00667290 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you! Yes, I have the activation code now, finally.