How can I activate if the Wizard does not give me that option? And who can I talk to as no instructions in the Help sections work? Where is actual customer support?

How can I activate if the Wizard does not give me that option? And who can I talk to as no instructions in the Help sections work? Where is actual customer support?
Lilian Magalhaes We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00668001 .
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Lilian Magalhaes We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00668001 .
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub