Language Cloud in Trados 2021

I'm not able to access the Language Cloud (Weaver) function in Trados 2019 and 2021. I want to try the free NMT (a certain number of free characters I think) that comes with the license to see how it goes. It says I need to sign in, but when I try to, it doesn't work. Here is what it says (sorry it's in French):

Error message in Trados Studio in French, indicating multiple OOS accounts and prompting to contact SDL support for resolution.

We have three licenses in our account, but only two would be using it. One is 2019 and the other one is 2021.



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[edited by: Trados AI at 1:15 PM (GMT 0) on 4 Mar 2024]
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