Dear Service,
I have got SDL Trados 21 freelance plus. Recently I bought a new Computer. I downloaded the installation file of the version I bought and I installed it. As I tried to put die activation code on the field I got the message that die Activation faild because the code was not correct. But it ist the right code, it means the code I allways used without Problems till now...
Pleas help me!
Many thanks and
regards!
Hello Corrado Panci
In order to activate the license on the new computer you need to deactivate it from the old one from Studio > Help > Product Activation.
If that is not possible try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
Hello Corrado Panci
In order to activate the license on the new computer you need to deactivate it from the old one from Studio > Help > Product Activation.
If that is not possible try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
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