"Your new subscription has started and will last for 12 months" - Why do I get this message after buying SDL Trados Studio Freelance?

Question

In December 2021 I bought an SDL Trados Studio Starter version, a 12 month subscription. 
 
 It has proven to be insufficient, so I've decided to buy the Freelance version, which is not a subscription. 
 
 The payment was successful, everything was okay and then I receive an email from noreply@languagecloud.sdl.com saying " Your new subscription has started and will last for 12 months . Sign in to your account for more details." 
 
 So I signed in and... everything looks normal. 
 
 But still I am concerned. Will my Freelance license last only for a year? Has this happened to anybody else? 
 
 Thanks in advance for the help.

Sorin Perta · Answer

Hello Cristina Serrano 
 Your Studio 2021 Freelance license is a permanent one, not only for 12 months. In order to activate the Freelance license you need to deactivate the Starter license from Studio > Help > Product Activation. 
 Probably that email was sent by mistake but if you still need more details about it you can contact the Customer Experience team on the live chat: https://www.sdltrados.com/contact/chat.html or https://sdl.com/chat/ 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

"Your new subscription has started and will last for 12 months" - Why do I get this message after buying SDL Trados Studio Freelance?