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Hi could you please help me to deactivate/Reactivate my license?
I cant' do it on the platform, since I only get an error upon clicking on the "Deactivate license" / "reset license" button.
Thank you
RWS Community
Hi could you please help me to deactivate/Reactivate my license?
I cant' do it on the platform, since I only get an error upon clicking on the "Deactivate license" / "reset license" button.
Thank you
Bertille Schindler We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00672673 .
Hello, same problem as before. Don't know why I can't do it by myself.
Thanks in advance, Arrigo
License #
xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Please create a new thread and DO NOT put your activation code in there. We have an automated ticketing system based on one case per thread.
Paul Filkin | RWS
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Sorry, thanks. By the way: sadly my beloved wife, Cinthia, passed away. Is there any way of changing the name here?
I am very sorry to hear this. I'm sure the support team can help you with this when they deal with your case. If it's still something that needs to be addressed please do let me know. Drop me an email - pfilkin at sdl dotcom - and I'll ensure the team addresses this.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub