Can you please help me to deactivate it? I dont have access to my old computer and I don´t seem to be able to deactivate it offline. Can ypu please help me?

Can you please help me to deactivate it? I dont have access to my old computer and I don´t seem to be able to deactivate it offline. Can ypu please help me?
Carola Rönnberg We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00673027 .