License is in use, but it says Available

Hi, I am using my perpetual license, but the Account page (https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx) says it is available. This incoherence happens since I changed my computer in December 2021.

I guess I did everything OK (de/reactivation and so on) and had no problem using Trados in my new computer since them, but I do not want to be surprised with any issue regarding this information at the Account page (if my new computer crashes and I need to reinstall/activate, for example).

Software message (Activation OK):

Screenshot of Trados Studio 2021 Product Activation page showing a green checkmark indicating successful activation of Trados Studio 2021 Freelance with options to show activation code, deactivate offline, and a deactivate button.

Account page (License not in use):

Screenshot of RWS Account Licenses page showing SDL Trados Studio 2021 Freelance with 1 user, 0 in use, 1 available, and no expiry date. Personal information is redacted.

Thanks!



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[edited by: Trados AI at 1:17 PM (GMT 0) on 4 Mar 2024]
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