Now it's deactivated locally, but it doesn't take the code for confirming it online.

Question

the certificate i get doesn't work. 
 
 thanks 
 flavia

Sorin Perta · Answer

Flavia Bello Herrera We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00674338 .

Trados Portfolio > 2. Licensing and Installation

Now it's deactivated locally, but it doesn't take the code for confirming it online.