Hi, I tried to reinstall Studio 2015 after replacing my hard disk. After launching the .exe file, almost at the end, this message appears:
Any idea how to solve the problem? Thank you so much for any suggestion.
Hello Silvia Dini
Please try to install Studio 2015 manually: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029190
If it doesn`t work, try to download and install the component (Microsoft Visual C++) mentioned in the error message from here: https://downloadcentercdn.sdl.com/prerequisites/VCRedist2005SP1-KB2538242/vcredist_x86.exe
Then run the Studio installer again.
Thank you,
Sorin
Hello Sorin,
thank you very much, I succeeded in installing Studio correctly, the active licence when launching is a trial one, is this ok? How can I activate my licence?
Thank you,
Silvia
Hello Silvia Dini
You can activate the license following the steps from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039555
Thank you,
Sorin
Done! Thank you very much for your assistance.
Silvia
Translate
