Hello,
my laptop crashed again, and I can't reactivate my license for Studio 2017. Please help me reset it. Thank you.

Hello,
my laptop crashed again, and I can't reactivate my license for Studio 2017. Please help me reset it. Thank you.
Hello Margherita Russo
Please try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
I did not manage to deactivate my license before the crash, so I had to re-install Trados from scratch and this procedure doesn't work, it needs to be done on your end.
Margherita Russo We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00677382 .