Dear Sir/Madam,
I want to dectivate the 2nd Licence of my Trados 2021, because I would like to install it in a new PC. The problem I face is the well known one "Error [143]..." I have tried the solution proposed here:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027186
Nevertheless, it did not work.
Additionally, when I try to Reset the License or Deactivate offline the licence, I get the message:
An error has occurred
An email has been sent to support to inform them of the error.
Please try reloading / refreshing this page.
