¿Saben cómo registrar una solicitud de asistencia? No consigo desactivar mi licencia offline.

¿Saben cómo registrar una solicitud de asistencia? No consigo desactivar mi licencia offline.
Alma Ixchel Romo González We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00678529 .
Alma Ixchel Romo González We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00678529 .