Trados 2021 SR2 installation

Question

Hi, 
 Trados 2021 SR2 version 16.2.10.9305 is ready for installation on my computer. After clicking on Install, etc., when I arrive at the installation of Microsoft Visual C++ it prompts for "Insert the 'Microsoft Visual C++ 2019 X86 Minimum Runtime / 14.26.28720' disk and click OK". However, this version of Visual C++ is not on my computer and cannot be downloaded. 
 Can you suggest any workaround? 
 Many thanks, Gabor

Sorin Perta · Answer

Hello Gábor Horváth Dr. 
 Please try to install it manually as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029227 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hello Gábor Horváth Dr. 
 This seems to be a problem with the installation of Microsoft Visual C++ which is a Windows component required by Studio. I found a solution on the Microsoft forum but this doesn`t work please try to search there for other solutions: https://answers.microsoft.com/en-us/windows/forum/all/microsoft-vc-2019-x86-minimum-runtime-missing/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx 
 Once this component is installed Studio should install just fine as well. 
 Thank you, 
 Sorin

Sorin Perta · Answer

Gábor Horváth Dr. We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00680153 .

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Trados 2021 SR2 installation