Hello!

I own a Trados Studio Freelance license and I have installed on my PC the 2017 version.

I donwloaded the 2019 installer from my account, but never installed it because I was fine with the 2017 version.

Now, a client has asked me to install the 2019 version, so I need to:

1) correctly deactivate the license;

2) install the 2019 version;

3) correctly reactivate the license in order to be able to use it with the 2019 version.

I read in this article:

community.rws.com/.../retaining-my-old-licence-after-upgrading-from-studio-2017-or-2019-to-studio-2021

that:

"DO NOT physically deactivate your legacy (2017) version in the software itself. Deactivated licences CANNOT be reactivated."

However, this other article:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039271

(even though its title starts with "Online deactivation of a Single User License") seems to explain how to deactivate the license from WITHIN the software.

a) Can you confirm that I should follow the step-by-step instructions from this second article anyway in order to correctly deactivate my license?

b) Can you confirm that I need to uninstall the old version of License Server Manager and install the new one before doing it, following the step-by-step instructions from this article:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0028220 ?

c) Can you confirm that I need to uninstall the 2017 version before installing the 2019 one?

d) Can you confirm that, after having installed the 2019 version, I need to follow the step-by-step instructions from this article?

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039555


Thank you in advance!