Dear Sirs,
I tried to login to RWS Language Cloud for weeks and always got the following message:
The system is offline for maintenance.
We apologize for the inconvenience, and appreciate your patience while we work to update our systems.
Who knows what happened? Please help.
Hello Zhang Changle
Are you by any chance located in Russia? If yes, please refer to this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033330
If you`re not located in Russia please try to use another browser or to clear the web browser cache, cookies, and history and then try again: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0025485
Thank you,
Sorin
Hello Sorin,
Thank you for your help. I had worked in Russia years ago. Now I am in China, not located in Russia. What can I contact RWS Support?
Zhang Changle We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00686202 .
I have the same issue while physically being in Serbia
Hi Artem Sedov
Please open a new thread for this so I can log a Support ticket for you.
Thank you,
Sorin
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