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Cannot deactivate license to use it on new computer

Luis Costa Clara

Hi,

I cannot reset or deactivate the license used on my previous computer (HDD failure so data not accessible anymore).

I have been trying to follow your instructions in the video but I get an error message.

Thanks for your help

I own a SDL Trados Studio 2021 Freelance license activated on 17-02-2021 (order ID is 610343)

Luis Costa Clara
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