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Upgraded from Trados 2021 to 2022. After formatting the computer, I can't activate the 2021 version, only Trados 2022.

Eric Azevedo

It's basically what the title says. I went through the RWS Gateway topics and found in one of them that I would need to have Trados 2022 already activated in the computer (which I do), Trados 2021 running with the latest update (which is also true in my case), and use Licence Manager v17, which I did download but it does nothing for me.

As I have upgraded from 2021 to 2022, the Trados 2021 license key isn't under my Licences listed in my account, only the 2022 key (which I reset and then used to re-activate Trados 2022). The 2022 key is all I have, so I am trying to use it on Trados Studio 2021 Product Activation window, which of course doesn't work - the "Invalid Product Key" error is all I get. What should I do? I do need to run 2021 along with 2022 for two reasons, one of my clients' projects is still in 2021 and some Add-ins I use for another project are not yet available on Trados 2022.
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    The way this works is that once upgraded you do lose your 2021 licence and you'll only have one for 2022.  But you do not use the 2022 code in2021 because this will not work.  You should only licence 2022 and once this is activated 2021 should be able to use the fact 2022 is licenced and work for you.

    The thread is a little messy and I'm not sure what the status is so can you confirm the following please:

    1. is 2022 activated and working ok?
    2. can you start 2021 and use it without licensing it?

    If the answer to 1. is yes and 2. is no please try deleting this file and then restart 2021:

    c:\ProgramData\SDL\SDL Trados Studio\Studio16\Data\Studio.lic

    Let me know if this helps and if it doesn't I'll create a case so the support team can help you.

    Paul Filkin | RWS Group

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    You've done the courses and still need to go a little further, or still not clear? 
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  • 0

    The way this works is that once upgraded you do lose your 2021 licence and you'll only have one for 2022.  But you do not use the 2022 code in2021 because this will not work.  You should only licence 2022 and once this is activated 2021 should be able to use the fact 2022 is licenced and work for you.

    The thread is a little messy and I'm not sure what the status is so can you confirm the following please:

    1. is 2022 activated and working ok?
    2. can you start 2021 and use it without licensing it?

    If the answer to 1. is yes and 2. is no please try deleting this file and then restart 2021:

    c:\ProgramData\SDL\SDL Trados Studio\Studio16\Data\Studio.lic

    Let me know if this helps and if it doesn't I'll create a case so the support team can help you.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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