Hi!
I have reinstalled Windows and I have forgotten to deactivate the license.
After reinstalling, I have tried to reset it using both provided methods but it is impossible for me to do so.
Can you please help me?
Thank you!

Hi!
I have reinstalled Windows and I have forgotten to deactivate the license.
After reinstalling, I have tried to reset it using both provided methods but it is impossible for me to do so.
Can you please help me?
Thank you!
Sîngeorzan Cristina We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00687058 .