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Error NO 1603 when installing Multi Team 2014

Ang Kian Kee

hi , i am new to SDL, i acquired Multi Team 2014 2 days and installed it, installation went well but at the last stage, I received the error message as follow:

Set-up did not complete , the error is:

Package" java (TM) 8' could not be installed, Error number 1603

Can any one help me pls


Thank you in advance
KK Ang From Singapore
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  • 0 in reply to Paul
    Hi Paul\KK

    I don't think the suggestions from the above article will help - from what I can tell by looking at your account is you have both MultiTerm and MultiTerm Extract. If you are installing MultiTerm SP2 then you will not get the error above as there is no Java dependency so I am assuming that you are installing MT Extract - in which case you need to download the Java 8 version from the Oracle website: http://download.oracle.com/otn-pub/java/jdk/8u45-b15/jre-8u45-windows-i586.exe - install this first and then run the MultiTerm Extract installer again.

    Thanks
    Fas

     

    Fas Aziz | Desktop Life Cycle Service Manager | SDL | Support Operations, Support Lifecycle

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