My windows computer is no longer functions and now I cannot deactivate my license. I need to reinstall/reactivate Trados in different computer and have no mean to deactivate my licensing.
Could you please help me?
My windows computer is no longer functions and now I cannot deactivate my license. I need to reinstall/reactivate Trados in different computer and have no mean to deactivate my licensing.
Could you please help me?
I tried to "reset license" on RWS account page several times but error occurred. I have no mean to reactivate my Trados account but for your help. Please help me.
<Error message>
An error has occurred
An email has been sent to support to inform them of the error.
Please try reloading / refreshing this page.
OOS homepage
As it was guided, I tried to "Submit New Translation Productivity Case", but error occurred after I submit the information on the form. "Send an email" on the error page didn't work either and I am posting a message here. Looking forward to hearing back. Thank you.
Emi Tsudaka We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00690253 .
I appreciate your support, Lydia. I now have one available license. Much appreciated.