Studio 2021 does not work after 2022 installation

In contrast to what Gabriella had expected, my Studio 2021 does not launch in Trial mode, probably because I had returned my license before upgrading to Studio 2022. It's a mess. Studio 2021 is without a license, and closes automatically. Can someone help me please? I am stuck because - due to the Appstore problems - I cannot install any plugin on Studio 2022, so I cannot work as usual. Thanks in advance!

Maria Luisa Barbano

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Dear Maria, 

 

The information is correct, but please note you don`t need to use the 2022 license key to activate Studio 2021. 

 

If your RWS Trados Studio 2021 will launch in Trial mode (it will happen if you install the software for the first time on a computer) it will pick up the licensing from Studio 2022 only after the Trial period expires. This will happen automatically and no further steps are required. The Trial version is equivalent, in terms of options and features, to a full Professional license.

 

You can find more details in this article : 


https://gateway.sdl.com/apex/communityknowledge?articleName=000018947


Kind regards,
Gabriella Dumitroff

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