Following to an invoicing problem the Trados 2021 license has been suspended. Now the invoice problem is solved, but I cannot activate Trados 2021. On my account page I see I have 1 license is use. It is not the case.
Thanks for help.
Cédric BARRET
Have you tried resetting it yourself first?
You can reset your own license by using the Self Service option in your MySDL account for Trados Studio 2015, 2017, 2019 and 2021.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
Paul Filkin | RWS
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Hi Paul,
Thanks for quick answer. I've just tried and it worked fine.
Thanks again.
Cédric
Excellent... that's better than waiting for a support case :-)
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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