"No more licenses available on server" after Trados 2021 crashes

Question

Hey, 
 I experience regular crashes with Trados in different situations. The result is sometimes that Trados "looses" its lincense from the license server. The error message is: "No more licenses available on server" (see screenshot) 
 Now the problem is that when I press the retry button, it still doesn't find the license. I have to restart Trados several times and try to re-establish the connection to the license server and get the license again. 
 I use SDL Trados Studio 2021 SR1 - 16.1.4.4184 (The latest SR couldn't be installed. I couldn't open Trados afterwards and had to unistall and re-install this version.) 
 Trados Studio is not blocked by the firewall, with no limitations. 
 How can I fix this problem?

Sorin Perta · Answer

Hello Matthias Burbank 
 When Studio crashes the license is stuck on the server for about 5 minutes. If the other 2 seats are used by other users then you`ll have to wait 5 minutes before reconnecting. 
 Are you getting any error messages when Studio crashes? If Studio doesn`t crash the other issue won`t exist anymore. 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

"No more licenses available on server" after Trados 2021 crashes