Hi, I'm getting in Trouble installing trados 2019 on my new computer (with Windows 11). I get a message "extraction failed" and "Setup did not complete. The error is: "Package Microsoft Visuel C++ 2008 Redistributable SP1 could not be installed. Error number 21".
Could someone help?
Thanks a lot in advance,
Aurelie
Hello Aurélie MURE
Please try to install Studio 2019 manually as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029228
Thank you,
Sorin
Sorin, Thank you for your answer.
But how do I install the main components of Studio/MultiTerm when I don't have the modules folder installed yet?
We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00693394 .
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