Unable to reset the license

Question

Hi, 
 I have Studio 2022 Professional. When I open Studio, it says that I need to activate my license. When I open browser by clicking 'My Account' there is no code available and I am unable to reset my license. I receive an error message. What should I do? 
 Thank you!

Sorin Perta · Answer

Annina Holm We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00696698 .

Trados Portfolio > 2. Licensing and Installation

Unable to reset the license