H E L P

I am a life-time licensed Trados Studio 2022 customer and just updated Trados 2022 from WITHIN within the application platform.

This caused a complete uninstall of all Trados INCLUDING EXPENSIVE ADD-ONS and reinstalled it AS NEW (???????????????????????????????)

Now to activate the update, I needed to insert my license key which now caused to shut down this app as a not-valid key.

I am in the middle of a book translation folks and cannot contain my fear to have lost all paid add-ons, never mind my memories!

Please, this has got to be reversible.

John

emoji