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Unable to deactivate single user license

Noriko Hirose

When I try to deactivate my single user license in Trados Studio 2022, the following message appears and the system cannot be deactivated.

Why this error occur?

Error dialog box in Trados Studio with a red cross symbol, displaying the message 'null' and an 'OK' button.

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[edited by: Trados AI at 1:27 PM (GMT 0) on 4 Mar 2024]
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