Scenario: I placed an upgrade order and, before proceeding to payment, I received a 48% off offer. The system won't let me take the offer since the license is already in the process of being upgraded. Resetting the license is not an option, since it is currently "not in use".
Please come in chat so we can discuss the issue and cancel the respective order if needed: https://www.trados.com/contact/ (Chat Now)
Kind regards,
Elisa
Elisa Maxim| RWS Group
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