Hi,
I had to restart my computer while installing Trados Studio 2022 and now I get the following error message:
How should I proceed?
Thanks, Jakub
Hello Jakub Herák
Try to run the TradosStudio.msi file from the following location: C:\ProgramData\Package Cache\Trados\TradosStudio2022\Modules
Note: If you can't find the path above, open Windows File Explorer, click on View and check "Hidden Items" checkbox.
Thank you,
Sorin
Sorry, it helped with the initial installation but when I tried to install the update, I got the same error. Is there another solution?
Jakub Herák We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00699500 .
Paul Filkin | RWS Group
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Hello,
While waiting for a solution, I re-installed Windows and the issue disappeared.
Jakub
Client re-installed Windows and the issue disappeared.
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