Unable to download Compatibility and Migration Power Pack

Hi all, I am unable to download Compatibility and Migration Power Pack for Trados Professional 2022.

I am trying to download it from https://appstore.rws.com/language/app/sdl-trados-compatibility-and-migration-power-pack/1101/

but it comes back with an error message every time and on different PCs:

{

  "error":{

    "code":"500","message":"Could not find a part of the path 'C:\\Inetpub\\OOS\\_Apps\\xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx\\StudioPowerPack2022_17.0.1.37.zip'."

  }

}

Has anyone had the same problem?

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