Hi,
I have just changed my computer and need to deactivate and reactivate my licence on my new computer. I have received the deactivation code by email, but the system fails to confirm the deactivation.
Please advise in a timely manner, as I need to work with SDL today.
Thank you!
Veronique Monchamp We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00698884 .
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