Dear all;
This question must have been asked before on this group but I would need your help to log a ticket and deactivate my current licence (stuck on a broken computer) so that I can use it on my new computer.
I've tried online but it mentions an error.
Can anyone help with instructions on how to log a ticket or help me deactivate it?
Thank you in advance.
Alexandra
Alexandra Birovescu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00699639 .
Thank you so much, Ana.
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