I bought a Trados Freelance license a year ago and my license has now expired. However, no update is available on my profile.
I really need to deliver my projects so I would appreciate if you could help me as soon as possible.
Thanks in advance.
Hello Ana,
Thank you for contacting us.
Please note that you had a subscription for Studio Freelance for 1 year. As it has not been renewed before the expiration date, the account is blocked. I opened a case for you with our technical team in order to unlock the account. Case number: 00699887. If you want to purchase a new subscription or a new version of Studio, please let me know in order to send you by email the steps to follow.
Best Regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Ana,
Thank you for contacting us.
Please note that you had a subscription for Studio Freelance for 1 year. As it has not been renewed before the expiration date, the account is blocked. I opened a case for you with our technical team in order to unlock the account. Case number: 00699887. If you want to purchase a new subscription or a new version of Studio, please let me know in order to send you by email the steps to follow.
Best Regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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