Hello,
My old computer is broken and I am unable to deactivate my license in order to install it on my new computer.
Is there a way for me to address this myself or does someone from Trados need to look into it? The latter seems to be the case based on the earlier threads that I looked at.
Thanks in advance!
Tyler Langendorfer
Hello Tyler Langendorfer
Please try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
Hello Tyler Langendorfer
Please try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
Thank you very much, Sorin! It worked.
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