I cannot activate my TRADOS 2021 license! Could you help me?

I cannot activate my TRADOS 2021 license! Could you help me?

Maria Rua We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00701144 .
Paul Filkin | RWS
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I cannot log into my Trados Studio 2021 account.
Hi Maria Rua
Can you please advise if you are trying to log in into your RWS account?
Best regards,
loredana
I am trying to log into my RWS account to reactivate my second TRADOS 2021 Plus license.
I am trying to log into my RWS account to reactivate my second TRADOS 2021 Plus license.