Hello, this is the error message I receive when I try to open my Studio 2014:
"Cannot validate SDL plug-in:Sdl.Translation Studio Common.Licencing.PackageLicenseCheckFailedExceptionFilter,Sdl.Translation Studio Common. Version=11.0.0.0, Culture=neutral. PlublicKey Token=c28cdb26c445c888 :"
I have installed the program this year and I've been using it without issues until a couple of weeks ago.
I would appreciate your help.
Many thanks in advance!
Hi Sandra,
This problem is documented in the kb:
Hi Sandra,
If the suggest from Jesse didn't work then I think your best bet is to log a support case.
Go to the Knowledgebase;
Then go to the tab called Solution Finder and now go here;
Download & Installation Problems
- I use SDL Trados Studio and/or SDL MultiTerm 2009, 2011 or 2014
-- The installation went fine but now I get an error message etc
--- The problem occurs in (pick the appropriate tool/s)
---- None of the articles resolved my problem (if they didn’t!)
Follow the route for your problem and if there is no answer that helps by the time you get to the end you'll be presented with a form to contact support. Complete all the fields in the form making sure your email address is entered correctly or nobody will be able to get back in touch with you.
Also use the Chrome browser to log the case if you have it; you'll get more success in completing the form.
Regards
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Translate
