Hi.
I'm having a SDL Trados Studio 2017 Freelance license.
Due to some reasons, I had to get my window reinstalled and I forgot to deactive my license.
After that I cannot reactive my SDL Trados Studio 2017 license on the same computer.
I already tried "Can't deactivate online? - Deactivate offline" & "Reset License" menu but it's not working.
Would please you help?
Javed Iqbal We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00701165 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Javed Iqbal We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00701165 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks for the reply. Waiting for the issue be resolved.
Regards
Translate
