I have finally gotten around to update from 2017 to 2019. It seems that I activated the 2019 without problems, but i cannot deactivate 2017 as it does not show up on my account. Something is wrong as I have downloaded some plugins for 2019, but the SDL plugin installer only shows - in grey - 2014 and 2017. 2019 is not an option. What do I need to do?
Pia Sander We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00701754 .
Pia Sander We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00701754 .
Thank you. Your help will be much appreciated.
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