Not having licence

Question

Hello, why do I receive a message, that my Upgrade from Trados Studio 2017 Freelance to Trados Studio 2022 Freelance doesn't work, because I have no licences to upgrade? I do have a license. Thank you, Tia Harinen

Oana Nagy · Answer

Tia Harinen We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00701923 .

Oana Nagy | QA Engineer | RWS Group

Trados Portfolio > 2. Licensing and Installation

Not having licence