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License is deactivated for the third time! Yesterday there was remote session and today there the same problem! Monday is the deadline!
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[edited by: Trados AI at 1:55 PM (GMT 0) on 4 Mar 2024]
RWS Community
License is deactivated for the third time! Yesterday there was remote session and today there the same problem! Monday is the deadline!
Olga Bondarets I have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00703743 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I have the same problem. Second time in 2 weeks. Last time someone had to take over my computer remotely to fix this issue. I cannot wait 48 hours, My deadline is in 4 hours. Please help.
If you don’t create your own thread for this you won’t get any help at all. We need separate thread for each case as the system is automated.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I did, thank you. The forum front page seems so focused on directing people to find out "has your question already been answered?' so I thought that it would be considered wasteful to start a new thread about the same issue. But I have done so now.
I did, thank you. The forum front page seems so focused on directing people to find out "has your question already been answered?' so I thought that it would be considered wasteful to start a new thread about the same issue. But I have done so now.