Hello, my laptop is being repaired and I didn't deactivate the license. Now I want to use Trados 2019 on another laptop so I need to deactivate/activate the license but I get error messages when I want to deactivate and/or reset the license. Please help!
Arie de Vries We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00703897 .
Arie de Vries We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00703897 .
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