I have previously forgot to deactivate the old licence for Studio 2019 and now I have bought a new one for Trados Studio Freelance 2022, but I cannot activate it. Can you please help me so I can get back to work? Thanks a lot!

I have previously forgot to deactivate the old licence for Studio 2019 and now I have bought a new one for Trados Studio Freelance 2022, but I cannot activate it. Can you please help me so I can get back to work? Thanks a lot!

Hello Veronika Lekešová
Can you please provide more details about the issue you`re encountering? What happens when trying to activate your license?
If you have any error messages please send a screenshot.
Thank you,
Sorin
Hello Veronika Lekešová
Can you please provide more details about the issue you`re encountering? What happens when trying to activate your license?
If you have any error messages please send a screenshot.
Thank you,
Sorin
Hello Sorin, thanks for your reply. Screenshot attached. V. 