Hello,
I use Trados 2019 on my laptop but Trados was recently also made available on my office PC. So I went to deactivate the license on my laptop, which didn't work but I found a workaround for that (changing the name of the file 'studio.lic'). The license on my laptop is now deactivated but I can't activate it on my office PC. I've looked in our account and the license still says 'in use'. I'm not sure how to solve this.
I hope you can help with this. Many thanks in advance.
Ilonka
UVC We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00704044 .
UVC We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00704044 .
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