I'm trying to activate license for the upgrade to TStudio 2022 from 2017, but when I paste the activation code into the field, I get a message - Activation failed. Invalid product key. Make sure your key belongs to the intended product or product version.
How should I proceed?
It looks as though you have a subscription licence and not an activation code, so my guess is you are entering your old activation code into 2022 and expecting it to work? Try clicking on the next tab and just login. That should activate your product:
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
It looks as though you have a subscription licence and not an activation code, so my guess is you are entering your old activation code into 2022 and expecting it to work? Try clicking on the next tab and just login. That should activate your product:
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
If that doesn't work it may be we have a problem. I have just been informed we do have a problem that our IT teams are working on right now. So if you don't have subscription please try again in an hour.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you
I'll try later then.
Kind regards
Janina
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