Deactivating license of Studio installed in a computer that does not work

Question

I have a license of Studio 2021 in the computer I usually use and a license of Studio 2019 in an old computer that I want to deactive, but I cannot access this old computer. 
 How can I deactivate the license? 
 Thank you

Sorin Perta · Answer

Hello Veronica Palmi 
 I noticed that you have a Support ticket logged for this. Can you confirm if the issue is now resolved? 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

Deactivating license of Studio installed in a computer that does not work