Dear Sirs,
I have problems in deactivating my license (SDL Trados Studio 2017 SR 1) from the old computer.
I have also tried to deactivate the license offline, but I received an error message.
Can you help me? (On Monday I have to start a job on the new PC...)
Thank you very much in advance!
Kind regards,
S.
I also tried to reset the license but I got an error message like when I tried to deactivate the license offline.
Thanks.
Silvia Battelli We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00704941 .
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