Activation/Deactivation license - Help Please!

Question

Hey.

I need help deactivating my license.

My notebook needed to be formatted and the license could not be deactivated.

When I try to do something through the site, it displays an error message.

Could someone please help me and deactivate my license?

Need help! Please!
Thanks!

Sorin Perta · Answer

Tatiana Carvalho We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00705097 .

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Activation/Deactivation license - Help Please!